Terms of service
Effective date: September 14, 2026
These Terms of Service govern your use of the website located at solvelux.com and any related services provided by SolveLux ("we", "us", or "our"). By accessing solvelux.com, you agree to be bound by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this Site.
1. Use of the Site
You agree to use the Site only for lawful purposes. You are prohibited from any use of the Site that would constitute unlawful conduct or that would damage, disable, overburden, or impair the Site.
2. Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.
3. Products and Pricing
We reserve the right, at any time, to modify, discontinue, or suspend any product, or the prices for any products, without notice. We reserve the right to limit the quantities of any products that we offer. All descriptions of products are subject to change at any time without notice, at our sole discretion.
4. Orders and Payment
We reserve the right to refuse any order you place with us. Payment must be received in full before an order is processed. All payments are processed securely through our payment providers.
5. Shipping and Delivery
Shipping timelines and costs are described in our Shipping Policy. We are not responsible for delays caused by shipping carriers or customs authorities.
6. Returns and Refunds
Our return and refund terms are described in our Refund Policy.
7. Intellectual Property
All content included on the Site, such as text, graphics, logos, images, and software, is the property of SolveLux or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission.
8. Prohibited Uses
You may not use the Site: (a) for any unlawful purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code.
9. Disclaimer of Warranties; Limitation of Liability
The Site and all products delivered to you are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied. In no case shall SolveLux, our directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Site or any products procured using the Site.
10. Indemnification
You agree to indemnify, defend, and hold harmless SolveLux and our affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Costa Rica, without regard to its conflict of law provisions.
12. Changes to These Terms of Service
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our Site. It is your responsibility to check this page periodically for changes.
13. Contact Information
Questions about these Terms of Service should be sent to us at solveluxshop@gmail.com.